Cancellation Policy
At Imagine Studios AI, we understand that circumstances may change, and our users may need to cancel their subscription. We strive to make the cancellation process simple and straightforward. Please review the following cancellation policy:
1. Subscription Cancellation:
- Users can cancel their subscription to Imagine Studios AI at any time.
- To initiate the cancellation process, users should log in to their account on the Imagine Studios AI platform and select ‘Cancel Subscription’ this will automatically cancel your subscription.
2. Cancellation Effective Date:
- Cancellations become effective immediately.
3. Refunds:
- Imagine Studios AI does not offer refunds for partial subscription periods. Users will have access to the platform for the entire prepaid period.
4. Data Retention:
- Upon cancellation, user data will be retained according to our data retention policy outlined in our terms of service and privacy policy.
5. Renewals:
- Cancellation prevents automatic subscription renewals. If users wish to continue using Imagine Studios AI after cancellation, they will need to subscribe again through the platform.
6. Contacting Support:
- If users encounter any issues or have questions during the cancellation process, they can contact our customer support team at [contact@imaginestudios.ai] or through the “Help” section on our website.
7. Changes to the Cancellation Policy:
- Imagine Studios AI reserves the right to modify this cancellation policy at any time. Users will be notified of any changes through email or through updates to the policy on our website.
By using Imagine Studios AI, users agree to abide by this cancellation policy. We appreciate your understanding and thank you for choosing Imagine Studios AI for your AI needs.
If you have any questions or concerns, please contact our customer support team.